Return and Exchange Policy

-Return and Exchanges-

Returns and exchanges must include all instructions and original packing material of product. Product must be in new condition and have not been used. Original packaging, accessories or parts must be in new condition included in the return. Customer is subject to pay for all return shipping charges related to product. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 25% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card or form of payment.

If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Sales tax is charged on instate orders if required by law.

-Backordered Items-

If an item is backordered, we will notify you via e-mail. For shipments scheduled more than 30 days after the order date. We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

-DesertPartsUTV and Partners Policies-

Product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate by DesertPartsUTV and partners. Prices subject to change without notice and we reserve the right to change prices before your order is shipped with the ability to cancel the order. Mistakenly posted prices on the website do not obligate us to those incorrect prices and we reserve the right to cancel the order and refund your money to your form of payment. We reserve the right to refuse to sell to anyone for any reason.